Return & Warranty Policy
Return Policy:
No one likes a terrible date, service, or meal - we are the same! At Jusk we strive to provide you not only an exceptional selling experience, we seek to make a relation for life! If you are not 100% satisfied with your purchase, you can return the product for up to 30 days from the date of purchase and get a full refund or exchange the product minus shipping costs.
Please don't hesitate to let us know if you have any questions in regards to our return policy. We want to make sure we can assist you in the best way possible!
Email: Info@juskdesign.com
Warranty:
We source only the best materials that meet our exceptionally high quality standards at Jusk. We wouldn't sell you something we ourselves wouldn't buy, which is why we offer a lifetime warranty on all our products. We are confident that our products will bring you years of joy, with intended use of course!
The warranty only covers products that are applied according to their ‘intended use’ or ‘normal use’.
- Our Warranty Covers:
- Cracks in Wood
- Malfunctions
- Our Warranty Doesn't Cover:
- Water Damage
- Dropping/Breakage
- Improper usage
Please note: Any items purchased from a third-party retailer - are also included in our warranty policy! To apply for warranty coverage or to inquire about your warranty please send us a email. Please include your purchase number/confirmation if you bought from outside of juskdesign.com
Please note: Any products that were given "complimentary" including but not limited to promotional activities, giveaways, donations or benefaction are not covered by the warranty or return policy.
Email: Info@juskdesign.com
*Malfunctions as a consequence of improper usage, including but not limited to improper wiring or installation or operation beyond the specified usage limits, are not covered by this Warranty, and this Warranty is void for and does not apply to this type of malfunctions as a consequence of basic causes. We reserve the right to refuse any claims.